Faq
Frequently Asked Questions
Order & Payment
How can I place an order?
Simply browse our collection of shirts, shorts, and skirts. Add your desired items to the cart, proceed to checkout, and follow the on-screen instructions to complete your purchase. No account creation is required.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make changes, please contact us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.
Shipping & Delivery
What are your shipping options and costs?
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Shipping costs are calculated at checkout based on your location and order weight. Free standard shipping is available on orders over $75.
Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery typically takes 7-14 business days. Customs duties and taxes may apply and are the responsibility of the buyer.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's site to monitor your delivery status.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Please email [email protected] to initiate a return and receive a return authorization.
How do I exchange an item?
For exchanges, please return the original item following our return process and place a new order for the desired item. This ensures the fastest processing time.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method.
Product & Sizing
How do I find the right size?
We provide a detailed size chart on each product page. For best results, measure yourself and compare with our chart. If you need further assistance, email us at [email protected] with your measurements and preferred fit.
Are your products true to size?
Our shirts, shorts, and skirts are designed to fit true to size based on standard measurements. However, some styles may have a relaxed or fitted cut, which is noted in the product description.
What materials are used?
We use high-quality fabrics such as cotton, linen, and blends. Material composition is listed on each product page for your reference.
Customer Support
How can I contact you?
For any questions or concerns, please email us at [email protected]. We aim to respond within 24 hours during business days.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout and include a personalized message.